Privacy policy
Data controller
Cristina Capella Llácer, Tax ID (NIF) 47878373D, trading as LONJEBA®.
Address: Rosa Leveroni i Valls, 32 Sant Just Desvern (Barcelona)
Email:lonjeba@lonjeba.com
If the activity comes to be run by a company, the controller will be the successor entity, as duly announced on this website.
1. Data we collect
a) Data provided voluntarily
– Contact form: name, email and message.
– Purchase form: full name, postal address, phone, email and payment details.
– Newsletter subscription: email.
– Account creation: email and password.
b) Data collected automatically
– Technical cookies and, with prior consent, analytics and advertising cookies
– IP address, device type, browser and browsing patterns.
2. Purposes of processing
– Managing orders, payments, shipping and invoicing.
– Answering questions and requests.
– Sending newsletters and marketing communications (with prior consent).
– Analysing browsing to improve user experience and security.
– Meeting legal obligations.
3. Legal basis
– Performance of a contract (purchases).
– Consent (newsletter, non-essential cookies).
– Legitimate interest (security, fraud prevention).
– Legal obligation (invoicing and tax).
4. Recipients
The following data processors may access the data:
– Hosting provider: OVH
– Web platform: WooCommerce
– Email marketing: Brevo
– Analytics and advertising: Google Analytics, Meta Pixel
– Online payments: Stripe, PayPal
– Logistics or transport company:
All of them comply with the GDPR or provide adequate safeguards. Some of these providers may be located outside the European Economic Area, in which case the appropriate safeguards under the GDPR apply.
5. Retention periods
– Customer data: 6 years in accordance with tax and commercial rules
– Newsletter: until you unsubscribe.
– Browsing data: as set out in the cookie policy.
6. User rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability by emailing: lonjeba@lonjeba.com
You can also file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es
7. Security
LONJEBA® applies technical and organisational measures to prevent unauthorised access, loss or improper disclosure of personal data.
8. Additional information
For more information on the use of cookies, see our Cookie Policy.